Privacy Policy

1. Information We Collect

We collect information in three ways:

a. Information You Provide Directly:

• Name, email address, organization, and role (when completing assessments, subscribing, or contacting us).
• Payment details (processed securely via third-party providers).
• Survey or assessment responses used for research, scoring, and certification.

b. Information Collected Automatically:

• IP address, browser type, device information, and website usage data.
• Cookies and similar technologies to improve functionality and analytics.

c. Information from Third Parties:

• Public business data or contact information when you engage via LinkedIn, referrals, or partner networks.

2. How We Use Your Information

HiveWell uses collected data to:

• Deliver, personalize, and improve our Services.
• Administer assessments and provide culture insights or certification results.
• Communicate updates, resources, or marketing content (with opt-out options).
• Comply with legal obligations and protect against misuse.

We never sell personal data.

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process personal data under these lawful bases:

• Consent
• Contractual necessity (to deliver purchased or requested services)
• Legitimate interests (research, analytics, communication)

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Assessment data may be anonymized for aggregate research.

5. Data Sharing

We may share limited information with:

• Trusted vendors providing website hosting, analytics, or payment processing.
• Professional advisors (legal, accounting) as needed.

All vendors are contractually obligated to protect your data.

We do not sell or rent personal data to advertisers or data brokers.

6. Cookies and Analytics

HiveWell uses cookies for performance analytics and functionality. You may adjust your browser settings to refuse cookies, but some site features may not function properly.

We use analytics tools such as Google Analytics to understand website engagement and improve content relevance.

7. Your Rights

Depending on your location, you may have rights to:

• Access and request a copy of your data.
• Correct or delete inaccurate information.
• Withdraw consent for marketing communications.
• Request data portability (GDPR).

To exercise your rights, contact us at privacy@joinhivewell.com.

8. Security

We implement appropriate technical and organizational measures to protect data from loss, misuse, or unauthorized access. No online system is 100% secure, but HiveWell continually reviews safeguards to maintain protection.

9. Children's Privacy

Our Services are intended for adults and professional users. We do not knowingly collect data from individuals under 16.

10. International Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards to ensure compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top reflects the latest revision. Material changes will be communicated through our Site or via email where appropriate.

12. Contact Us

For privacy-related questions or data requests, contact:

HiveWell LLC
Email: privacy@joinhivewell.com
Website: https://joinhivewell.com